SHIPPING AND RETURNS

Out of stock items



If for some reason an item you have ordered is out of stock we will notify you by e-mail and let you know when it will be available. It usually won't be far away!

Returns policy

Our aim is to please but just in the rare case you're not happy, we are happy to offer a refund on all products. Please read our returns terms & conditions:

  • All items must be in their original condition and unused
  • Items must be returned within 7 business days from date of posting
  • Refunds are only reimbursed to the original customer onto the original PayPal account with which the purchase was made.
  • Returns and exchanges will be processed as quickly as possible. Leonie Hosey reserves the right to deny refunds and exchanges if the merchandise returned does not meet our return policy requirements.

Shipping

All items are sent via Australia Post. Postage prices are subject to change. 

Most orders attract a flat shipping rate of $10.00 incl GST

*Please note that the above postal charge will fit most orders regardless of quantities.
There may be exceptional circumstances where an additional charge is incurred for very large or bulky products. We will notify you in advance if this is the case, or please contact us for a quote.

Orders within Australia usually take 1 to 2 days.

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